Shipping & Returns
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Return & Exchange Policy
You may return non-food Products in their original condition for a full refund or exchange within 28 working days of delivery. PLEASE MAKE CONTACT WITH US FIRST.
Original condition means that there are no scratches or marks on the Product and the Products packaging has not been opened, damaged or used. Please enclose the following details with your returned Products: Your Name Your Address Order Number Reason for return/exchange.